August 23, 2017

AAA Rainbow Painting Receives a Five-Star Rating from Service Magic

Some things you just can’t buy. Such is the case with business owner, Emilio Rojas of AAA Rainbow Painting of Somerville, NJ when he received a five star rating from Service Magic for work well done.

Service Magic is an online resource providing homeowners with the names and numbers of reliable home remodeling and painting contractors. Each contractor must go through a rigorous screening process before receiving Service Magic’s seal of approval. Each contractor receives a rating (from 1 to 5 stars) from their customers based upon their job performance.

With a five star rating from 144 customers, AAA Rainbow can proudly claim that 99 % of their customers would use their services again. Emilio attributes his success to a unique business modeling approach. “When I started my business, I took the time to ask people what their main complaints were about painting contractors and home remodelers. When I put the list together this became my business plan. I vowed that I would address each of the complaints and make sure that AAA Rainbow Painting would not do these things.”

What were some of the major complaints that Emilio heard from consumers about contractors and vowed not to do? These are some of the common complaints that Emilio took notice of from homeowners regarding painting contractors:

  • Late or don’t show up at all
  • Messy in the treatment of the home
  • Don’t return calls
  • Underbid jobs
  • Impolite and rude behavior
  • Unprofessional attitude
  • Inferior results
  • Dishonesty

Emilio has taken these complaints and reverse-engineered his business model so that AAA Rainbow Painting makes sure they do NOT give their customers anything to complain about and a lot to rave about.

Apparently this approach has worked well with a whopping 99 % of customers on Service Magic eager to use AAA Rainbow Painting services again. AAA Rainbow Painting gets positive feedback on their work performance and receives raving testimonials like these:

“They were everything we were looking for- on-time, clean, courteous. The job itself was superior, and all within our budget. We are extremely happy with the results!”

“The owner, Emilio was an absolute pleasure to work with and regularly followed up with me to check on the progress. The work was completed in less time than he had originally estimated and the finished product looks fantastic! The two workers who did the job were very professional, hard working individuals who take pride in their work. I would highly recommend using AAA to anyone looking for an honest company, quality workmanship and competitive prices. Well done Emilio!”

Emilio advises his customers to check a contractor’s credentials and to ask for professional references before hiring someone to do the job. Make sure that you call the contactor’s references and ask them how they would rate the job. Or, you can make it easy on yourself and use an online service like Service Magic. Make sure you hire a painter with a five-star rating and positive feedback to ensure you hire the right professional for the job.

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